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AI and the Future of Work

AI and the Future of Work

Jobs & Future of Work

A grounded look at how AI is actually affecting jobs so far, which roles are genuinely exposed, and what protects a role from automation today.

The AI-and-jobs debate tends to collapse into two extremes: mass unemployment, or nothing to worry about. What’s actually happened so far is messier and more specific than either.

Our look at 2026’s layoff data found a real gap between how often companies cite AI as a reason for cuts and how often laid-off workers believe that’s actually the cause, with corporate framing running well ahead of what workers report. That gap doesn’t mean AI isn’t affecting jobs, it means the link between AI and any specific layoff is harder to prove than the headlines suggest.

The exposed jobs aren’t the ones people assume

Routine, well-defined tasks are more directly automatable than complex physical or highly relational work, which cuts against the assumption that white-collar work is inherently safer than manual labor. Entry-level writing, basic coding, and first-pass research are more exposed today than skilled trades requiring physical dexterity in unpredictable environments.

New roles exist, but they need different skills

Widely cited projections point to net positive job creation from AI overall. That’s cold comfort if your specific role is displaced and the new roles need skills you don’t have. AI oversight, workflow design, and domain expertise combined with AI fluency are the actual growth categories, a different list than what’s showing up in layoff announcements.

Roles combining real domain expertise with consequential judgment calls, and physical work in unstructured environments, remain hardest for current AI to replace, a different dividing line than white-collar versus blue-collar.

See the World Economic Forum’s Future of Jobs Report for the full data.

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How to Budget for AI Adoption

How to Budget for AI Adoption

Enterprise Adoption

A practical framework for budgeting AI adoption, covering the hidden costs beyond subscription pricing that determine whether a deployment actually succeeds.

Most AI budgets fail the same way: they price the subscription and stop there. The real cost lives elsewhere, and missing that is what turns a promising initiative into a year of quiet overspend.

The subscription is usually the smallest line

API and licensing costs are the easiest number to find, which is why they get disproportionate attention. Integration engineering, data preparation, change management, and ongoing maintenance are what actually determine success, and they’re often the larger cost once you account for them honestly.

Budget for a second pass, not just a launch

A large share of enterprise pilots never make it to meaningful production scale. Set aside budget for at least one full iteration cycle after the initial pilot, based on what actually happens in real use.

A simple framework

  • Licensing and API costs: often 20-30% of the real total, not the majority.
  • Integration and engineering: usually the single largest line item.
  • Change management and training: frequently underfunded relative to how much it actually matters.
  • Ongoing maintenance: a recurring cost, not a one-time expense.

Deployments that work, like the model behind Cognizant’s rollout, invest heavily in governance and workforce training, not just the AI capability itself.

See McKinsey’s own research on enterprise AI adoption.